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Wednesday, March 18, 2026, 9:30 AM
Scaling Last Mile Delivery: Lessons from Alto Pharmacy
Alto Pharmacy had to deliver medications on tight timelines across a mix of its own fleet and third-party providers. Alex Poon, former Senior Technical Product Manager at Alto, led the product work behind that transformation.
In this session, Nash VP & GM APAC Ben Goodger sits down with Alex to break down what hybrid orchestration actually looks like in practice: the constraints, the tradeoffs, and how automation and reliability changed the way Alto delivered.
Ben Goodger
VP & GM, APAC
Nash
Alex Poon
Senior Product Manager
Alto Pharmacy
Meet the Team
Ben Goodger
VP & GM, APAC
Brandan Deep
Strategy & Operations
Barry Elkinton
Strategy & Operations
Arnie Kirkwood
Enterprise Growth
See How Nash Helps the World's Top Logistics Teams:
✔ Orchestrate every provider and modality through a single platform, removing operational silos and unlocking predictable performance.
✔ Control the chaos with intelligent dispatch that adapts to inventory, location, and network constraints in real time.
✔ Automate the high-volume, high-friction tasks with AI Agents, from customer updates to exception handling to refund validation—so your teams can focus on decisions that actually move the business.
✔ Accelerate speed and reliability with inventory-driven routing that reduces fulfillment costs by up to 30–50%.
✔ Elevate the customer experience through transparent tracking, dynamic checkout options, and brand-forward communication.
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in reclaimed value
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reduction in late deliveries
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NPS point gain
Ways to Engage with Nash
Catch Our Featured Session
We're kicking off the show strong on Day 1, Wednesday, March 18 at 9:30 AM. Rohit Mulgund, former Supply Chain Director at Walmart, 7-Eleven, and Alto Pharmacy, sits down with Nash VP & GM APAC Ben Goodger to break down what it actually takes to run delivery at scale at some of the world's leading retailers.
Visit Us on the Exhibit Floor
Stop by our stand (#5-6) to meet the Nash team and see the full delivery journey in action — from order to doorstep.
Meet With Our Team 1:1
Reserve dedicated time with our team on-site. Whether you're exploring or ready to go deep into your operations, we'll tailor the conversation to what you're looking for.
Request a Meeting →