Workforce, fleet management & dispatch
Capacity you can count on.
Drivers, vehicles, autonomous units, external providers — treat every part of your capacity as one operating surface, measured by real-world behavior, not contractual terms.
Workforce
Recruit, manage, and deploy your own fleet.
Drivers, couriers, installers, technicians, pick & pack workers. Treat in-store fulfillment labor and field-service workers as first-class capacity, alongside delivery drivers, in the same system.
Drivers
| Name | Phone | Vehicle | Driver group | Availability | Status | |
|---|---|---|---|---|---|---|
| James Rodriguez | +1 (555) 234-5678 | james.rodriguez@helix.co | Ford Transit | DowntownRush hour | Available | Enabled |
| Maria Chen | +1 (555) 345-6789 | maria.chen@helix.co | Mercedes Sprinter | AirportSuburbs | On shift | Enabled |
| David Thompson | +1 (555) 456-7890 | david.thompson@helix.co | Nissan NV | Downtown | Unavailable | Disabled |
| Sarah Kim | +1 (555) 567-8901 | sarah.kim@helix.co | Chevy Express | SuburbsLate night+1 | Available | Enabled |
| Michael O'Brien | +1 (555) 678-9012 | michael.obrien@helix.co | Ford E-Transit | Airport | On shift | Enabled |
Driver Management
Onboard, manage, and assign internal drivers and couriers across your delivery operations.
Driver Groups
Organize drivers by geographic zones, skill sets, or operational roles for smarter assignment and reporting.
Installer Management
Manage field service workers (technicians, assemblers, installers) as first-class capacity in the same platform.
Pick & Pack
Manage store associates and warehouse workers who pick, pack, and stage. Task assignment, queue management, completion tracking.
Shift Management
Configure availability windows, mandatory meal breaks, and maximum driving and working time constraints across roles.
Driver Pay
Configurable rules: flat fee, distance-based, duration-based, or order-value-based. Plus wait time, return trips, tolls, cancellations.
Fleet & Autonomous
Register, configure, and deploy every vehicle, drone, and autonomous unit.
Every vehicle in your operation, modeled where it counts — capacity, access, certifications, the constraints that actually get used. Autonomous units live in the same layer as human-driven capacity, never a separate system.
Vehicle Management
Register and manage vehicle profiles with type, capacity, and access constraints, referenced throughout dispatch and route optimization.
Fleet Types & Capacity
Define and configure owned capacity across fleet classes: vans, cargo bikes, refrigerated units, and other specialized vehicle types, with per-vehicle constraints.
Drones & Autonomous
First-class support for autonomous delivery assets: drones, rovers, and autonomous vehicles, managed alongside human-driven capacity in a single system.
Internal Fleet Dispatch
Dispatch orders to your own fleet with seamless overflow to external providers when internal capacity is constrained. Orchestration sees internal and external as one pool. No separate systems, no manual handoff.
Nash Driver App
An on-brand driver app, in your drivers' pockets.
Routes, turn-by-turn navigation, proof of delivery, and real-time sync with dispatch. Native iOS and Android.
Intelligent Orchestration
Connect your fleets once. Orchestrate runs the dispatch.
Orchestrate evaluates each order in real time, applying eligibility rules, dispatch strategies, and automated workflows to route deliveries across owned and third-party fleets. Your fleet ranks alongside the network, and the best match wins. See Orchestrate →
Workforce and Fleet for every vertical.
Drivers, installers, pick-and-pack workers, vehicles, drones. Per-vertical constraints, configured once, dispatched as one capacity pool.
Transportation & Logistics
Fleet ops for 3PLs, carriers, DSPs running multi-client networks of owned and contracted drivers.
Grocery
Pick-and-pack workforce, refrigerated fleet, owned plus third-party drivers as one pool.
Distribution
Pallet-capable trucks, B2B driver shifts, tight delivery windows for wholesale runs.
Field Services
Installers, technicians, service crews managed as first-class workforce alongside drivers.
Retail
Store associates as fulfillment workforce, store-as-DC fleet, BOPIS handoffs.
Healthcare
Compliance-grade certified drivers, refrigerated and chain-of-custody vehicles.
Restaurants
Gig and own-fleet drivers in one shift roster, dispatched on speed and proximity.
Platforms
Embed Nash’s workforce and fleet management in your product via one API.