2-hour and 4-hour windows, dispatched against live courier supply.
Grocery
On time.
On temperature.
Same-day, scheduled, curbside, BOPIS, dark store. Every channel running on one operation, with cold chain held from pick to porch.
Run by the world's largest grocers and convenience retailers
Two promises, one basket
Every grocery order is two promises.
A grocery delivery is a promise window and a temperature commitment, together. From the moment the customer picks a slot, both have to hold through pick, stage, load, drive, and drop, regardless of substitutions, missed picker handoffs, traffic, refused deliveries, age-verification mismatches, refrigeration breaks, or the dozen other things that bend a grocery day. Nash runs the operation against both promises, every basket, every minute.
Picking floor + last mile
The picking floor and the last mile, in sync.
When the picking floor and the last mile run on different systems, the cracks show up in the staging area: a pick wave overstuffs it, a dispatch run loads frozen next to ambient. Nash runs both halves on shared operational context. The basket leaves the store the moment the courier is ready, with the right vehicle, the right temperature, against the right window. The customer sees one delivery.
Ahead of the day
An operation that runs ahead of the day.
A grocery operation moves at the speed of the day. Orders land, capacity shifts, a courier goes dark, a store runs short, a window slips. Nash replans against all of it in real time, with your fleet, 3PLs, gig partners, store associates, and MFC operators modeled as one network. The system stays ahead of the day, every minute.
Every workflow
Every grocery workflow on the same operation.
Same-day delivery. Scheduled delivery. Curbside and click-and-collect. Store fulfillment. Dark store and MFC fulfillment. DC-to-store replenishment. Store-to-store transfers. On-demand for the basket someone forgot. Every workflow runs on the same constraints, the same context, the same network.
Recurring slots, capacity reserved 7+ days out, calibrated weekly.
Arrival ping, runner dispatched, parking-stall waits tracked.
Order finds the nearest store with stock and capacity in real time.
Pick wave coordinated with operator's API; couriers staged to match.
Recurring middle-mile runs against tight unload windows.
Inventory rebalancing on existing fleet capacity, no new lanes spun up.
Single basket, dispatched within minutes, no checkout slot.
The decision moment
Every modality, scored live.
Own fleet, refrigerated and ambient. 3PL with cold-chain capability. Gig with insulated bags. Store associates running curbside. MFC operators handing off. Autonomous where it makes sense. Each option scored live and assigned in real time. When a provider goes dark, Nash reroutes to the next qualified option before the order is at risk. Your existing carrier relationships stay in place.
Powered by the Agentic Intelligence Layer
AI Agents inside Nash watch signals and act within your rules.
They page a person only when judgment is needed. Plus AI Agents for reassignment, verification, anomaly detection, and analysis.
Watches refrigeration units, compartments, and door-open events.
ActiveManages arrival pings, runner dispatch, and stall-wait.
RestingWatches ETA slippage and reroutes inside your rules.
RestingHandles inbound rescheduling, cancellations, and refunds.
RestingEncode the rules only your team would write.
RestingConstraints, modeled live
Your contracts and your floor, modeled live.
Your OMS, WMS, picking systems (in-store and MFC), 3PL contracts, gig rate cards, refrigerated carrier tiers, age-verification rules, alcohol-license geofences, and cold-chain certifications, encoded as live constraints inside the optimization engine and evaluated against every dispatch, continuously. No carrier swaps. No re-implementation when commercial terms change. No catch-up engineering when a new dark store opens.
The basket journey
Cold chain held, pick to porch.
Pick. Stage. Load. Drive. Drop. Cold chain monitored at every transition. Vehicle refrigeration certified at dispatch. Open-door events caught in real time. Compartment temperature traced against the order, end to end. If the chain breaks before pickup, the basket doesn't ship; if it breaks in flight, recovery runs before the customer is owed an apology.
Self-tuning
Self-tuning on the metric you live by.
On-time rate. First-attempt success. Cost per basket. Pick-to-dispatch time. Spoilage. Name the metric you're accountable for. Nash runs experiments against it: tests rules and carrier mixes live, keeps what moves the metric, rolls back what doesn't. Operators configure it. No engineering ticket required.
What-if
What-if before commit.
Tighten a window. Add a curbside lane. Drop a courier. Redraw an MFC catchment. Shift a cutoff time by fifteen minutes. Simulate against your last twelve months. Compare scenarios on on-time, cost to serve, first-attempt, spoilage. Commit the one that wins.
Onboarding
Live in weeks. Compounds from there.
Plugs into your checkout, OMS, WMS, picking system, and provider contracts. Single market, channel, or fleet live in weeks. Forward‑deployed engineers sit with your team during onboarding.
01
Connect
Link to checkout, OMS, WMS, picking system, and provider contracts. Snap into the systems you already run.
02
Orchestrate
Score every basket against every modality, every minute. Live across your fleet, 3PLs, gig partners, store associates, and MFC operators.
03
Compound
Every dispatch teaches the system. The metric you live by trends in the right direction, week after week.
Results, delivered.
Talk to Nash>99%
On-time delivery
20%
Reduction in delivery costs
+15
Net promoter score gain
50%
Reduction in manual intervention