Own fleet
0.96
Cost$6.80
ETA17:42
Fit100%
Last Mile Intelligence
Every promise, kept in motion.
Real-time decisions across every drop. When the day shifts, the route adjusts before the customer notices.
Tue 4–6pm
Deliveries running0
In window · last 60s0%
Run by the world's largest retailers, grocers, pharmacies, and restaurants.
Trusted to keep the delivery promises their customers remember.
The last mile promise
Every delivery is a promise.
From the moment the customer chooses a delivery window, the last mile is a promise that cannot break, regardless of no‑shows, traffic, refused deliveries, cold‑chain breaches, or any of the other things that bend the day.
Nash runs the operation against that promise, every dispatch, every minute.
Logistics + customer experience
Logistics operations and customer experience, in sync.
Delivery excellence requires both halves to run together. Decisioning, dispatch, and continuous re‑optimization on the operations side. Calibrated checkout windows, on‑time deliveries, and branded tracking on the customer side. Nash runs both. The customer sees one successful delivery.
OperationsThe work behind the door
Decisioning
Dispatch
Continuous re‑optimization
Customer experienceWhat the customer sees
Checkout window
On‑time delivery
Branded tracking
Intelligent dispatch
Across every delivery modality.
Your own fleet, DSP, gig, or autonomous delivery modalities, all scored live on cost, on‑time rate, completion rate, equipment fit, and managed as a unified network with live reliability scores.
DSP
0.91
Cost$7.20
ETA17:48
Fit96%
Gig
0.84
Cost$5.40
ETA17:55
Fit72%
Ship from store
0.88
Cost$6.10
ETA18:08
Fit92%
Drone
N/A
Above weight limit
AV
0.71
Cost$4.80
ETA18:12
Fit58%
Decision in 1.4s · ranked across cost, on‑time, completion, equipment fit
Your eligibility rules apply
The Agentic Intelligence Layer
AI agents always on, paging a person only when judgment is needed.
Each watches a signal, applies your rules, acts. Custom agents on top.
Dynamic Dispatch
Selects the best provider for each delivery on cost, reliability, and performance.
Route Protection
Watches running routes for ETA slippage, traffic, and dwell anomalies. Intervenes within your rules.
Voice Support Agent
Handles inbound customer support calls: rescheduling, cancellations, refunds.
Auto‑Improvement
Pointed at your KPI. Tests rules and carrier mixes live, keeps what moves it.
Custom Agents
The plays only your team would write. Build them on the same fabric.
+ BUILD
Providers, contracts, rate cards
Modeled live.
Your DSPs, 3PLs, gig partners, driver apps, customer‑facing tracking, and rate cards encoded as live constraints inside the optimization engine and evaluated against every dispatch, continuously. No carrier swaps. No rate‑card resets. No reimplementation when commercial terms change.
DSP contract
$0.42 / mi
3PL tier
Tier 2
Gig eligibility
Bg + 18+
Rate card A
2026‑Q2
Rate card B
2026‑Q2
Driver cert
CDL + HazMat
Evaluated on every dispatch, continuously
The promise window
Calibrated windows at checkout.
Checkout windows calibrated against live capacity on the route, the hour, and the carriers that can reach the address. The same window carries through to tracking, support, and post‑purchase recovery.
Intervene before the window breaks.
Routes watched for ETA slippage, traffic, dwell anomalies, carriers going dark. When the window is about to miss, Nash reroutes, reassigns, or escalates by your rules.
Continuous improvement, against the metric you choose.
Pick the metric. Nash tests rules and carrier mixes live, keeps what moves it, rolls back what doesn’t. Ops‑configured, no engineering ticket.
Simulate before you ship.
Redraw a service area, drop a courier, tighten a window? Simulate against the last 12 months. Compare scenarios on on‑time, cost, first‑attempt. Commit the one that wins.
Capacity · this lane · this hourTue 4–6pm
10a11a12p1p2p3p4p5p6p7p
Birmingham · route 217
Tue 4–6pm
96.4%
+9.2 pts
Tested live. Kept what moves the metric. Rolled back what didn’t.
See how the Agentic Intelligence Layer compounds →
Now
Tighten 30m
Commit
Swap DSP
Promise window2 hours
Cost ceiling$0.42 / mi
Reliability threshold0.92
Fleet mix
Own
DSP
Gig
AV
Recovery policy
Reschedule into next compatible window
Tighten 30m
Promise97.1%
Cost / drop$5.84
On-time96.4%
Contact4.2%
Commit
Promise96.8%
Cost / drop$5.42
On-time96.9%
Contact3.8%
Swap DSP
Promise95.2%
Cost / drop$5.18
On-time94.8%
Contact5.1%
Results, delivered.
Nash runs your last mile as a single system, dispatch, recovery, and customer experience moving against one promise.
See a demo>99%
Delivery success rate
20%
Reduction in delivery costs
+15
Net promoter score gain
50%
Reduction in manual intervention
Unique Operations. Unified Intelligence.
From big and bulky to brand-by-brand. From cold chain to controlled substances. Every vertical runs on operational nuance.
Transportation & Logistics
Orchestration for 3PLs, carriers, and DSPs running multi-client networks.
Grocery
Same-day grocery, cold chain preserved, routes batched at scale.
Distribution
Pallet-level routing and tight delivery windows for B2B distribution.
Field Services
Skill-matched dispatch for technicians, installers, and service crews.
Retail
Same-day, BOPIS, and returns routed through one dispatch system.
Healthcare
Compliance-grade Rx, samples, and cold-chain medical deliveries.
Restaurants
Real-time dispatch across gig, 3PL, and own-fleet drivers.
Platforms
Embed Nash’s decisioning in your product via one API.
Onboarding
Start with one workflow. Compound from there.
Plugs into your checkout, OMS, WMS, TMS, and provider contracts. Single market, vertical, or fleet live in weeks. Forward‑deployed engineers sit with your team during onboarding.
01
Connect
Link to checkout, OMS, fleets, providers.
02
Orchestrate
Route deliveries through Nash. Metrics move on day one.
03
Compound
Expand by market, vertical, or channel. Every lesson carries into the next job.
Hear from our customers
Reviews from
“Overall, integrating with Nash has been a great experience. We were impressed with the Nash team’s ability to quickly understand our front end experience and adjust the integration accordingly.”
“I really appreciate that Nash has helped us take back control over our customer’s delivery experience.”
“Nash’s greatest strengths are its scalability, flexibility, and real-time visibility. Standouts include Dynamic Dispatch Strategies, auto-reassignment, configurable triggers, and the TMS/delivery application features.”