Drugs that arrive intact.
Refrigeration capability is a filter on dispatch. Couriers without active cold-chain never see the job. Temperatures log themselves at every handoff.
HEALTHCARE
Every Rx out the door. Every Rx accounted for.
Nash sits above your pharmacy systems and your delivery contracts and runs them as one operation. Credentials checked before dispatch. Temperatures on the record. Patient windows held against real fleet capacity. The proof that everything went right is built as the work happens.
SAME-DAY RX delivery, on Nash
Alto Pharmacy uses Nash to power last-mile delivery from its fulfillment centers to patients' doors. Same-day, same-brand, on the windows their patients are counting on.
Where pharmacy delivery slips
Every check runs as a gate on dispatch
Refrigeration excursions destroy stock. Audit findings cost licenses. Missed clinical windows turn into preventable hospitalizations. Nash catches each one before it happens.
Audits that are already written.
Pharmacist signature at pickup. ID, GPS, and signature at delivery. Every handoff captured the moment it happens and written back to your PIS. No reconstruction, no spreadsheets, no scramble before the inspection.
Doses that land in the window.
Patient timing is the gating constraint, not the nice-to-have. Nash holds windows against real fleet capacity and pre-positions surge coverage 18 to 24 hours ahead of flu, allergy, and recall waves.
custody CHAIN
Two signatures gate every refrigerated handoff: pharmacist at pickup, patient at delivery.
Pickup and dropoff each require credential verification. Dispense, route, ID, and arrival tie into one record that PIS and audit logs read from the same source.
Credential, eligibility, availability
The wrong courier doesn't get assigned to the Rx.
Internal couriers, subcontractors, and specialty providers evaluate against the same gate per Rx: credential, refrigeration capability, controlled-substance license, distance, and live reliability. If the matched courier becomes unavailable, Nash reroutes to the next qualified option before the order is at risk. Your carrier contracts stay in place.
Dispatch strategies
Strategies
Standard Rx
Dynamic. Nash scores every eligible courier per Rx on credential, proximity, and the patient window. The winner takes the order.
Mode
Dynamic. Live scoring per dispatch. Couriers are scored on credential, distance to pharmacy, distance to patient, and live reliability. No fixed share, no manual ranking. Re-evaluates on every order.
Pools
Guardrails
92%
$11.50
10 min
47 states · per-jurisdiction
CA in-state pharmacist sign-off · NY tamper-evident pkg · FL biometric ID
The patient's view
The page your patient opens runs in your pharmacy's voice, not the carrier's.
Live courier location, ETA, dispense confirmation, and reschedule controls if the patient needs to push the window. The carrier never gets between you and the patient.
When something slips
Every miss has a documented recovery before the patient calls.
Failed handoffs trigger an automatic recovery: patient notification, reschedule offers, re-dispatch to the next credentialed courier. The audit log captures every step. Your ops team sees only what needs a human decision.
Onboarding
Live in weeks. Compounds from there.
Plugs into your OMS, WMS, PIS, TMS, and provider contracts. Single market, channel, or fleet live in weeks. Forward‑deployed engineers sit with your team during onboarding.
01
Connect
Link to OMS, WMS, Pharmacy Information System, TMS, and provider contracts. Snap into the systems you already run.
02
Orchestrate
Score every order against every modality, every minute. Live across your fleet, 3PLs, gig partners, specialty couriers, and contracted carriers.
03
Compound
Every dispatch teaches the system. The metric you live by trends in the right direction, week after week.
Results, delivered.
Talk to Nash>99%
Delivery success rate
20%
Reduction in delivery costs
+15
Net promoter score gain
50%
Reduction in manual intervention