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25
 
September
 
2025
 - 
5
 Min Read

Meet our AI Outbound Agent that calls and resolves delivery issues at scale

One outbound agent handling unlimited dispatch calls. Always available. Never overwhelmed. Scales instantly with your volume.

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We built an AI outbound agent that acts as your dispatch support team.


Great dispatchers handle 20 active deliveries. The best might manage 30. But what happens when you're running hundreds?

Your new outbound agent fills this gap, making the calls your team doesn't have time for.

How your outbound agent keeps deliveries moving

The agent monitors your entire delivery network in real-time. When it spots an opportunity to help (driver stationary, approaching deadline, unclear address) it calls drivers directly. An actual phone call.

"Hey Alex, noticed you've been stationary for 20 minutes. Everything okay?"

Driver explains the situation. The agent updates systems, notifies customers, logs everything. Issue resolved in under a minute.

Built for scale

The real unlock isn't individual calls. It's parallel execution at volume. While one conversation resolves a delay, your outbound agent simultaneously:

  • Confirms addresses to prevent misdeliveries
  • Captures real-time ETAs for customer updates
  • Coordinates reroutes based on capacity
  • Prioritizes time-sensitive orders

This isn't about replacing dispatch. It's about amplifying what's possible. Your team focuses on complex logistics decisions while the outbound agent handles routine driver communications at unlimited scale.

Operational impact

Every delivery monitored. Every issue caught. Every driver reachable.

Early implementations show three critical improvements:

  • Issue detection happens in minutes, not hours
  • Driver response rates dramatically exceed text-based outreach
  • Support teams freed from status inquiry calls

One outbound agent handling unlimited dispatch calls. Always available. Never overwhelmed. Scales instantly with your volume.

Check it out in action below.

Discover the most powerful platform in last-mile logistics