Meet our New Tracking Experience: From Status Updates to Customer Control

📍 Most tracking pages answer one question: "Where's my order?"

Ours answers the follow-up: "What can I do about it?

"Real-time location was table stakes. We added the features that actually matter when plans change: instant rescheduling, address updates, driver notes, and AI support baked right in.The new Nash tracking experience turns every delivery into a two-way conversation across the full delivery journey. Customers get control. Merchants get configurability. Support teams get their time back.

Key upgrades:
→ Reschedule deliveries without a phone call
→ Edit addresses when plans change
→ Add voice or text notes for drivers
→ Report issues with pre-filled context
→ Chat with AI support without leaving the page

Plus full merchant control over what customers see. Toggle features on or off. Match your brand. Deploy across all delivery channels.

Learn more: https://www.nash.ai/blog/new-tracking-experience