Industries

Pallet

Distribution, B2B. The standard wholesale shipping unit, typically wood, 48 by 40 inches in North America. Quantities, weights, and routing are usually expressed in pallets, not parcels.

Where this fits

Vertical-specific patterns shared by the operators Nash serves. BOPIS, click-and-collect, cold chain, ship-from-store, catering windows, multi-marketplace. Each carries operational nuance that Nash absorbs without forcing the operation to bend to the software.

Related terms

LTL: Transportation & Logistics. Less-than-truckload freight. Shipments too small to fill a trailer alone, consolidated with other shippers' loads. Different pricing model, different SLA shape, different routing logic than full truckload.
Dwell time: Transportation & Logistics. The time a driver spends waiting at a pickup or drop-off facility, beyond the scheduled appointment. Drivers earn detention pay after a threshold; shippers absorb the cost. Reducing dwell is one of the largest cost levers in freight.
Click-and-collect: Grocery, retail. The British and European cousin of BOPIS: customer buys online, collects in-store. Same operational shape with regional naming differences.
OS&D: Transportation & Logistics. Over, Short & Damaged. The reporting category for shipment discrepancies: arrived with extra units (over), missing units (short), or visible damage (damaged). Triggers claims and adjustment workflows.
Substitution: Grocery. When a SKU is unavailable at pick time and the picker swaps in a customer-approved alternative. Substitution rate is a real KPI; high rates cost satisfaction and refund margin.