Layer 03 Logistics Intelligence

Least-cost routing

Selecting the cheapest capacity that can still hold the promise, rather than the cheapest capacity outright. Cost-only selection looks good per order and shows up later as failed drops, redeliveries, and support volume, so Nash scores cost against reliability and the committed window before it assigns.

Where this fits

Layer 03 of the Nash platform: planning and live operations. Intelligent planning configures the routing rules, dynamic dispatch executes them, live operations adjusts as conditions change, and the provider network supplies the capacity to fulfill against.

Related terms

Exception management: Catching the routes and deliveries that break from plan and resolving them before they cost the operation. Rather than watch every order with equal weight, an operator manages by exception: the late pickup, the failed drop, the promise about to slip. Nash surfaces each with the context to act, resolves the routine ones on its own, and escalates only the few that need a person.
Dispatch strategy: The named configuration that decides who runs the order: owned fleet first, then contracted carriers, then gig capacity, with the fallbacks and the conditions for each. Where an optimization strategy decides how a route is built, a dispatch strategy decides which capacity runs it at all. Workflows can apply one, branch on it, and hand the result to an agent.
Fleet: Drivers, installers, pick & pack, vehicles, drones, and autonomous units. All first-class capacity.
Optimization strategy: The named, reusable configuration that decides how a route gets built: which objective to favor (fewest drivers, balanced load, lowest cost, tightest promise), and which constraints are hard rather than soft. Operations keep several and apply different ones per shift, zone, or vehicle type. Changing the strategy changes the shape of the day, which is why it is an object you version rather than a setting you nudge.
Live Operations: Dispatcher command center, deliveries dashboard, exception management, real-time webhooks.